Guest Testimonials
Mills Auto Center is very good at both their work and quality. Friendly staff and they know what they are doing.
Friendly atmosphere. They took my car in right away even though I was early. It did not take very long to be done.
I took my 2015 Rav in for a recall on 4/18/2025. A young lady greeted me, signed in the job and it was done in about 45 minutes. She came and gave me the printout afterwards for my record, very friendly woman. Dan S., the service manager, was not there and I did not see a name tag so I can't tell you who she was though I believe she was Maria. In fact, I just got a call from your office in Brainerd while I was typing this and she confirmed it was Maria. Well done!
Took 7 weeks to get correct parts in on a new vehicle. Installation was great
The service department was very good and courteous. I had an extra request and that was provided quickly.
Service was completed quickly and communication was good. I like that I can schedule an appointment online.
Was satisfied with the service and salesmen. Was disappointed by discovering a dent in the automobile that I purchased and only spotted it when the car was delivered to me.
Not very knowledgeable people working in service department. Went in for warranty work and they didn't know how to do it. Drove over 60 miles for nothing.
These guys are very helpful. Wet in for an oil change and came home with a new car.
Clean and big very friendly and explained what needed to be done, Maria was great first time being there.. will come back again
You wouldn’t grant my warranty before my warranty was up. I would like to be reimbursed
Still waiting for them to follow up. They stated I needed to sign a warranty repair request yet I already had picked my Jeep up so I am unsure what is needed, they said they would follow up and have nor.
Buen servicio amabilidad y puntualidad servicio satisfactorio buena comunicación sobre el servicio que se otorga al vehículo gracias
Very friendly, knowledgeable, and easy to work with salesmen (Jeremy). He was aware of my wants & needs and made it happen. Very pleased with my purchase.
I didn’t have an appointment but I was able to get my headlight replaced within half an hour!
Visited service center. Great service, quick service, cleanliness was perfect. Staff friendly.
Salesman was responsive and answered all questions. We were greeted at the door and shown the vehicle we were interested in.
Travis fine. Did not have request for tire rotation and front sensor that I had emailed them that I wanted twice before. Waited for shuttle return for 40 minutes. Got ride back myself. Then I was charged for the service which Jeremy, the salesman, had told me would be covered. Mills did take that charge off. Front sensor still not working. Will take in again. That should still be covered under my first month "warranty".
As I said, Travis very courteous. Other items were a frustration. And front sensor warning still coming on.
Manager, I think, not at all ... Read More DealerRater - Mar 3, 2025
Always kind and courteous. Explained what parts and service needed.What else can I say
Mills does great work - Dan is wonderful to work with on all our service needs
My oil change was done within an hour as expected. Dan was very nice. They actually had popcorn this time.
Great job with my service. I appreciate the customer service they have always provided to me.
Great experience! They treat you like family. The facility is clean and welcoming. Great team!
Wonderful experience and service!
I've been a repeat customer of both sales and service for many years. Super friendly and helpful staff all over the building.
I have had good experiences with all of Mills Auto and its staff, being willing to ask question and giving courteous service.
Very friendly and easy to work with. Gave me the best trade number of anyone
Maria was very friendly. She listened and fixed my Nissan Armada concerns quickly. Thank you
Prompt, friendly, and efficient service. Betty was very thorough in her explanation of what service was needed for my car. I was comfortable and very satisfied with the waiting area. A pleasant experience.
I came in to Willmar for a test drive and left with a new car. Jeremy was my salesman. We negotiated and I had a new car in less than an hour. I am very happy with Mill’s Toyota and my salesman.
Fast in and out for oil change. Found I need new tires. Got various tire estimates. Very happy with them.
Great place to get vehicle serviced. Friendly people. Have used their service for many years
No pressure from Sales, Finance, or the entire staff. Just come ready to purchase! Super auto buying experience working with these folks. Our new vehicle purchase was pleasant as one expects it. Jeremy, our salesman, was knowledgeable about the product lines he sells and answered all of our questions. We walked away feeling great about our purchase and wouldn't hesitate to come back for repeated business! 2024 Nissan Pathfinder
Appreciate timely service and excellence. Was able to get ride home and offer to pick up after service completed.
Absolutely fantastic experience! The team was amazing to work with! Mills auto center is definitely the only way to go!!
Very good services nice and clean in the shop and out at the floor.good
I brought the car in for an oil change, tire rotation and tire vibration. And told them to find the vibration and then Did the oil change but nothing for the vibration
Friendly, helpful staff, no fooling around, just straight-out dealing.
We did not meet Maria - maybe next time. We have always had a good experience with Dan in the service department and he still made a point of greeting us even though he is now the GM. We did not connect with any of the sales people.
Timely service, great customer service. Nice waiting facility. That’s it, Thank You. Will be back.
Great service done by Great people!! Thank you!!
Maria was very professional and caring. She provided thorough explaination on the repair on my vehicle.
Very pol friendly and professional. Gave a good estimate of how long service would take.
Making the appt was not a fun experience. Transferred and dropped several times. Trying both on line and call, what service I wanted was noted completely.
I have always gotten good service at Mills. I miss Dan in the service dept. but I congratulate him on his promotion to general manager. I would like front desk people to have the expertise to visit with me about questions that I have. I could do that well with Dan. Perhaps the newer people can learn.
Friendly people to work with and they considered my needs in buying my new vehicle
Very friendly staff!!
No problems with mills auto service dept. They are certified toyota mechanics!!! Dan is always pleasant and will explain any questions that the customer might have. Also have good popcorn in the waiting room.
Very friendly people just need a little work on keeping customers informed
My husband and I purchased a Nissan Rogue (third Rogue since 2015) from Mills Auto, Willmar. All experiences have been great but this one (Dec. 2023) was flawless. Rick Hess is a non-pressure sales person who provides all aspects of knowledge, service and respect for the consumer. We could not have been more pleased.
Oil change. Service was great and professional
I really wanna thanks Ross Metz and Mick for the great deal they gave me on a 2017 Purple Toyota Corolla 50th anniversary, I live in another state ( Utah ) and Ross was very helpful and clear with the information I needed in order to proceed to buy not flying over there, he was very professional. The car is like new as he said and around 40k miles nice clean title. The communication was fast and effective by the phone, even Mick the general manager was able to take my phone call to close the deal. I am very happy and I ... Read More Google - Dec 6, 2023
Your e-mail indicated they would contact me regarding the Cadillac XT6----they did not. Is that on you ?
Ross and Mick did an awesome job!! I love my new car!!
All was good.
Had a very good experience when we bought a vehicle from there everyone was super nice and friendly would definitely buy a another vehicle from them Thank you Mills Auto Center
This rating is for the Nissan and Toyota dealership.
Had my oil changed and tires rotated. They inspect everything and if something needs to be done, someone comes to the waiting area and lets you know. If it is something that can be resolved at the time, they do it. If it is something that they have to order parts for, they schedule it
Loop
Had the parts I needed
Dan was amazing at answering questions & the phone right away! Reasonable prices & overall kind & lovely staff!! Thank you!!
Always friendly and helpful
Very very clean and the staff were very good to us
Got a 2022 Dodge Ram
Good selection of cars trucks and SUVs. The staff is very knowledgeable about the vehicles they sell and are willing to go the extra mile. Go see Ross for your next car purchase you will not be disappointed
Excellent response to my inquiry. They really cared for my business unlike several other dealerships I have been in contact with on this site.
Great service center. They were able to squeak me in to patch my tire. I was out of town and in a bind, they took great care of me!
Just bought a new vehicle and got a really good deal. Staff was very friendly and genuine. Highly recommend and I am sure we will return.
The BEST care for our car!
Friendly
I can't thank the staff at Mills Toyota enough for the best and quickest car experience I've ever had.
Let me start out by saying personally I was not happy about my situation and why I was in trading my vehicle. I was met by Stephen and Chase where both greeted me and we lightly discussed my situation. I felt more at ease with them and the reassurance. I took my new car for a test drive and by time I came back Stephen had all my paperwork all ready to sign. Within 20 minutes I had everything signed ... Read More Google - Jul 2, 2021
The team at Mills are Awesome! Everyone wants to help and treats you like one of their own.
Taylor in Mills Auto - Willmar was very helpful and provided great communication as our vehicles were repaired. He kept me informed as our repair progressed.
We purchased a vehicle from Mills Buick. This was our first time ever purchasing a vehicle locally. Mills has really stepped up their financing and bank options making it easier to buy locally. Tom was our salesman and was great. Even worked with us for 2 days when we wanted to come back the next day to look again at the vehicle because it was a blizzard the first day. Did everything he could to get the vehicle we wanted. Scott the finance manager worked hard to get the best financing available. He even went over the vehicle features with me ... Read More Google - Mar 21, 2021
The people are very friendly and willing to help in any way they can my daughter bought a Rav4 from their and she was very happy with the suv she got It's a nice Rav4 she got at a good price to And the payments she can afford worked well with her budget
Still waiting for a phone call on my questions. Have gotten the impression this place just don't want my business. I certainly can find a dealer that wants my business. Very sad
Good service on car.