Guest Testimonials
The people are friendly and helpful. The work is done quickly.
Mills Automotive Center was worth the two hour drive from the Twin Cities to get our pre-owned Toyota Tundra. The price for the vehicle we received couldn’t be beat Nationwide.
Sales manager Derek treated us with respect and transparency from the very first conversation until we drove our Tundra off the lot. He went above and beyond to answer all our questions and provide exceptional customer service.
The inspection and scheduled maintenance work that Dennis in service provided was proof that integrity and trust are his standards.
We will highly recommend Mills Automotive Center to our family and friends ... Read More Google - Oct 10, 2026
Super busy with only 1 service guy. I came in at 9:30 for my 10am appointment because I was also having battery issues. I was there from 9:30 until after 1. So I thought that was a little much but they did replace my battery along with my scheduled oil change. They were suppose to put a battery in one key fob (had one replaced the day before) so I was charged for two. Glad they got it done but super long wait.
Stay away from this place. They have issues with managing their staff. Some of the staff are really temperamental.
Service was very good Dan is very helpful
Pretty good service
Update: Corporate reached out to me during my vehicle being serviced. I was given a rental the next day. I was called yesterday (9/1/26), that my vehicle was ready. When I picked it up, I found no issues, and the check engine light was now off. I was given apologies from Service Manager and will be giving Mills another chance. Hoping next time goes much smoother.
1 star
I really wanted this experience to turn out differently. I brought my Jeep to Mills for a charging/eTorque issue and was told the MGU was the problem. I authorized the repair and am ... Read More Google - Aug 26, 2026
Great customer service!! Questions are being answered on timely manner, great staff, and great service!!
Mechanic left his shop rag in my engine, the coolant cover loose (coolant was all over left side of engine) and didn’t hook up the alternator correctly after servicing my vehicle which left me on the side of the road needing to have my vehicle towed. In their words “ I became a problem” after trying to work with them to resolve.
Jessica, the manager we worked with is awesome, very knowledgeable, efficient and great to work with. This day and age it's hard to find the perfect van and she made the process so much better. Thanks.
there is amazing staff working there and always make sure you are happy when you are there and always smiling.
They take my friend car to check it while he was traveling from Texas to Minnesota, thanks you very much.
Appreciate the ride that was provided to my work, and a pick up that was done after the work was completed. Thank you.
I really enjoyed working with Tayden R. at Mills Auto Center in Willmar, MN, when purchasing my new Buick Envision Sport Touring. All of the staff at Mills were very happy to help us get the vehicle that I was looking for and at the right price. Tayden has been in contact with me several days after my purchase to see if I had other questions or concerns. Top notch in my book!
Very helpful employees , walked me through different cars until I was able to get what I wanted
Excellent service!
Reception lady very nice, popcorn very good.
Everyone was so great to deal with and made the process easy!
Professional, outgoing, open and welcoming. Would recommend to others. Quick, simple, fast, and no hassles.
Worst service ever! I was only lied to here repeatedly. Don't waist your time with these folks
It was a very pleasant and positive experience with both Natalie and Jessica start to finish, including watching it come up our driveway being delivered from Willmar to Litchfield. Thanks to all the staff at Mills, we are pleased with the choice we made. --Richard
(Translated by Google) Very good service (Original) Muy buena atención
The young man that worked on my car did very well
Amazing experience with friendly staff - we live 6 hours away and had our vehicle delivered two business days after committing to the purchase. They shot a personalized video, answered all of my annoying questions, were transparent about the numbers… just truly excellent! Our delivery drivers, Marlin and Bruce, were just as great as Jessica and Jeremy from the dealership.
Courteous and very slow. I have brought my Saab to Mills for years for oil changes. They know it requires synthetic oil, but none was on hand, so they had to send out for it. Two hours plus later.... This is the first time I have had to wait this long. A replacement part was also necessary and ordered elsewhere. This is more understandable. Oil? No. Let’s get this figured out, folks.
I had a great time working with Jessica and Justuce. Justuce had me laughing and was a great guy to work with i recommend working with him. They both were very polite and friendly to work with. Mills is a great place to get a vehicle from.
Very good experience at Mills!!
Never bring your vehicle to get service here!! I brought my Toyota sienna at the beginning of September because of a check engine light it’s been almost 2 months the car is been sitting there they can’t get to the problem they’re always say waiting on parts and not only that staff never call back with updates and when you try calling them they never answer your calls! They also said they would find my a courtesy car about 3 weeks ago and still haven’t heard back from them!! At this point I just want my car back ... Read More Google - Oct 23, 2025
Stated it would take 1 hour for service and did not have a courtesy vehicle. We are now at 1.5 hours, asked about it, said there is a known issue with my make and model and are waiting on a part from a local auto parts store that should be here soon. Why wouldn’t they have the part in stock if it’s a known issue? 🤷♀️ Have errands to run, still need to get back to work, full lot of cars but don’t have a courtesy car? Did not communicate with me in the waiting room, finally ready 2 hours later!
Great buying experience with Jeremy. Very detail oriented to assure trade in and new purchase meets your expectations. Smooth transaction. Did their research on rates for financing finding a lower one that I had from outside source. Overall an excellent experience with Jeremy.
I'm going to say that if you like a pushy salesman and a pushy manager, that doesn't have any respect for your personal boundaries. I'm going to update my review from right here.
The reason I said these things just so everybody knows
I had spoken to the salesman the night before and told him I was on my way in at 3:30 the next day. I also told him I would be at work the next day that's why I told him I would come in at 3:30 p.m..and so the disrespect comes in the ... Read More Google - Aug 7, 2025
The dealership has a family feel. Kind, friendly team members. The team goes above and beyond to ensure you are completely satisfied!!
Had an appointment for an oil change at 1:15; the car was finally done at 2:45. I was very unhappy with the amount of time it took to do the oil change. They didn't even check the tire pressure, which needed air in three tires.
This was my first time purchasing from Mills. I had a good experience, and I would go back
They are very thorough working on my car. Everyone at Mills takes pride in what they do.
Great dealer! Been going there for many years for general maintenance and I bought a new Tundra and Prius there also.
The young man at check-in counter was very polite, helpful and considerate. I appreciated his service.
Super friendly up right front with everything.Very clean shop and showroom.People was super helpful with all our needs
Sabastian was great to work with. Very diligent and helpful in getting our new Highlander ready for us to take home.
Great dealership and employees. I was a little disappointed this time as I had a squeak in the back of my car. Thought it was the breaks or tires. They couldn’t find anything and said it would be hard to find. I still hear it.
I was very disappointed. Took 1 1/2 hours for an oil change and then the check out guys was super short and instead of talking to me just gave me a paper and told me to read it.
She was great very efficient and helpful. Would highly recommend. Dan Swards is very nice to work with also
Mills Auto Center is very good at both their work and quality. Friendly staff and they know what they are doing.
Friendly atmosphere. They took my car in right away even though I was early. It did not take very long to be done.
I took my 2015 Rav in for a recall on 4/18/2025. A young lady greeted me, signed in the job and it was done in about 45 minutes. She came and gave me the printout afterwards for my record, very friendly woman. Dan S., the service manager, was not there and I did not see a name tag so I can't tell you who she was though I believe she was Maria. In fact, I just got a call from your office in Brainerd while I was typing this and she confirmed it was Maria. Well done!
Took 7 weeks to get correct parts in on a new vehicle. Installation was great
The service department was very good and courteous. I had an extra request and that was provided quickly.
Service was completed quickly and communication was good. I like that I can schedule an appointment online.
Was satisfied with the service and salesmen. Was disappointed by discovering a dent in the automobile that I purchased and only spotted it when the car was delivered to me.
Not very knowledgeable people working in service department. Went in for warranty work and they didn't know how to do it. Drove over 60 miles for nothing.
These guys are very helpful. Wet in for an oil change and came home with a new car.
Clean and big very friendly and explained what needed to be done, Maria was great first time being there.. will come back again
You wouldn’t grant my warranty before my warranty was up. I would like to be reimbursed
Still waiting for them to follow up. They stated I needed to sign a warranty repair request yet I already had picked my Jeep up so I am unsure what is needed, they said they would follow up and have nor.
Buen servicio amabilidad y puntualidad servicio satisfactorio buena comunicación sobre el servicio que se otorga al vehículo gracias
Very friendly, knowledgeable, and easy to work with salesmen (Jeremy). He was aware of my wants & needs and made it happen. Very pleased with my purchase.
I didn’t have an appointment but I was able to get my headlight replaced within half an hour!
Visited service center. Great service, quick service, cleanliness was perfect. Staff friendly.
Salesman was responsive and answered all questions. We were greeted at the door and shown the vehicle we were interested in.
Travis fine. Did not have request for tire rotation and front sensor that I had emailed them that I wanted twice before. Waited for shuttle return for 40 minutes. Got ride back myself. Then I was charged for the service which Jeremy, the salesman, had told me would be covered. Mills did take that charge off. Front sensor still not working. Will take in again. That should still be covered under my first month "warranty".
As I said, Travis very courteous. Other items were a frustration. And front sensor warning still coming on.
Manager, I think, not at all ... Read More DealerRater - Mar 2, 2025
Called for service appointment only to get hung up on repeatedly or not get voicemails returned finally made an appointment by showing up in person they had to cancel. Their system wasn’t working rescheduled. It drove an hour and it still wasn’t working whenever we called we would always be hung up on, when I asked for the GM or corporate number, she hung up on me when I called back and ask for corporate number that I no longer want to talk to GM. She gave me the wrong number. When we finally got the part ordered ... Read More Google - Feb 27, 2025
Always kind and courteous. Explained what parts and service needed.What else can I say
Mills does great work - Dan is wonderful to work with on all our service needs
My oil change was done within an hour as expected. Dan was very nice. They actually had popcorn this time.
Great job with my service. I appreciate the customer service they have always provided to me.
Great experience! They treat you like family. The facility is clean and welcoming. Great team!
Wonderful experience and service!
I've been a repeat customer of both sales and service for many years. Super friendly and helpful staff all over the building.
I have had good experiences with all of Mills Auto and its staff, being willing to ask question and giving courteous service.
Very friendly and easy to work with. Gave me the best trade number of anyone
Maria was very friendly. She listened and fixed my Nissan Armada concerns quickly. Thank you
Prompt, friendly, and efficient service. Betty was very thorough in her explanation of what service was needed for my car. I was comfortable and very satisfied with the waiting area. A pleasant experience.
I came in to Willmar for a test drive and left with a new car. Jeremy was my salesman. We negotiated and I had a new car in less than an hour. I am very happy with Mill’s Toyota and my salesman.
Fast in and out for oil change. Found I need new tires. Got various tire estimates. Very happy with them.
Great place to get vehicle serviced. Friendly people. Have used their service for many years
No pressure from Sales, Finance, or the entire staff. Just come ready to purchase! Super auto buying experience working with these folks. Our new vehicle purchase was pleasant as one expects it. Jeremy, our salesman, was knowledgeable about the product lines he sells and answered all of our questions. We walked away feeling great about our purchase and wouldn't hesitate to come back for repeated business! 2024 Nissan Pathfinder
Appreciate timely service and excellence. Was able to get ride home and offer to pick up after service completed.
Absolutely fantastic experience! The team was amazing to work with! Mills auto center is definitely the only way to go!!
Very good services nice and clean in the shop and out at the floor.good
I brought the car in for an oil change, tire rotation and tire vibration. And told them to find the vibration and then Did the oil change but nothing for the vibration
Friendly, helpful staff, no fooling around, just straight-out dealing.
